Solid Results > On-going Savings

On-going Savings

Identifying the problems and finding the solutions, is our mission.
Assisting the customer with the implementation is our strength.

Changing old habits, and putting new values in place, often requires a long term follow-up.

With this in mind, we have developed a methodology and the necessary software tools to assist and ensure that the recommended proposals are adhered to in the future; this is why we propose TelcoASSIST (telecom) or PowerASSIST (energy).

In order to avoid any lapses, our service provides coaching and assistance as from the final initial audit. This ensures that the cost cutting measures are adhered to in the long term and are kept to a strict minimum necessary.

TelcoASSIST or PowerASSIST combines centralised management with constant transparency.  The support service registers and centralises all authorised personnel requests and ensures follow up with the suppliers until the issue is solved.

Example:

• Activation, replacement or cancellation of lines/price agreements/options/equipment
• Invoice analysis, address changes, renegotiating accounts
• Advise on invoices in order to settle or reject them
• Requesting varied commercial information

Running parallel with the daily request management, the TelcoASSIST (or PowerASSIST) service issues periodic reports to General Management, by region or Business Unit.

Example:

• Reporting on the status of the received requests, monitoring their development, checking the service performance
• Concise overview of the telecom inventory, and on-going updates
• Spending patterns taken from different angles, including evolution charts in time, rates and benchmarks
• Spotting irregularities: over consumption, fixed costs which differ from the usual, new lines/services/options/locations…

A long-term partnership with Neoditel will ensure that all telecom and energy bills are kept under control for a long time to come.